This page highlights my current work, technical background, and the professional direction I am continuing to build through customer service, troubleshooting, and hands-on technical support.
I currently work as a Customer Service Representative with U-Haul.
In this role, I support customers in a fast-paced environment and practice clear communication, problem solving, and professionalism.
My experience has helped me build strong customer service habits while staying focused on reliability and day-to-day operations.
I also currently work with Peak Systems in a technical support role.
This work involves diagnosing, repairing, installing, and supporting IT-related systems and equipment across different project environments.
It has strengthened my experience with technical troubleshooting, deployments, and hands-on problem solving.
I am especially interested in opportunities connected to repair, troubleshooting, process operations, and continuous improvement.
I want to continue growing into roles where I can combine practical problem solving with technical skill development.
My LinkedIn profile highlights interests in semiconductor and advanced manufacturing as well as IT services.
These areas match my strengths as a hands-on problem solver who enjoys technical work and learning new systems.
I am also open to work in the San Antonio area and related work settings, including on-site, hybrid, and remote opportunities.
| Position | Organization | Status | Main Focus |
|---|---|---|---|
| Technician | Peak Systems | Current | Technical troubleshooting, equipment support, installation, and deployment work |
| Customer Service Representative | U-Haul | Current | Customer support, communication, rentals, and day-to-day problem solving |
| Area | Organization | Status | Main Focus |
|---|---|---|---|
| Technical Career Interest | Repair and Troubleshooting | Ongoing Goal | Hands-on technical work and equipment support |
| Industry Interest | Semiconductor and Advanced Manufacturing | Career Direction | Process operations and continuous improvement |
| Support Services | IT Services | Career Interest | Technical support and system-related work |
Austin Community College
Semiconductor and advanced manufacturing studies.
Franklin University
M.S. in Business Psychology.
Columbus State
Information Technology and Digital Photography studies.
The Ohio State University
B.A. in Economics.
The Ohio State University
A.A. in Management and Industry Exploration.
Buckeye Valley Local High School
High school diploma.
This photo was from a studio shoot I did.
You can see more details on my LinkedIn profile.
